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Working FAQs
When and where will I start working? Participants will
spend their first official day of work in Traditions class. This is a training
session for all new Cast Members and will be scheduled one or two days after
they arrive. Participants will find out their exact work location as part of
the check-in process and will begin training for their work location shortly
after they have completed Traditions.
If I do not like my reserved role, can I change once I arrive?
Once you accept the role you have been offered, you make a commitment to
that position for the duration of your program. If you have questions about the
role you have been offered, contact your recruiter prior to accepting that
position online.
Which days of the week will participants be off from work?
Disney CareerStart Program participants typically have days off on
weekdays. However, this may vary with each work location.
What are the "Disney Look" guidelines? All guidelines for
costumed and non-costumed Cast Members can be found in the "The Disney Look"
section of the site.
Do I start working the day I arrive? No, you will spend
your first two days checking in, completing employment paperwork, attending a
welcome session, and getting settled in your new home. Traditions, which is
each participant’s “official” day of work, is typically schedule
on the third day of the participant’s program. These extra days give you
some time to get settled in and visit the local grocery store.
What is the "Traditions" class? In short, "Traditions" is
your orientation to The Walt Disney Company and the Walt Disney
World® Resort. All Cast Members attend this training class.
When will I receive my Walt Disney World Cast Member
identification card? Your official first day of work will be the day you
attend Traditions, which will be one or two days after you arrive. You will
receive your Cast Member ID at your Traditions class.
Why can't I know exactly where I'll be working now? You
have received your role in your invitation letter; however, your specific work
location is not determined until immediately prior to your arrival, and is
based on availability of work locations.
When will I know the location in which I will be working?
You will be given this information during the second day of your check-in
process.
What kind/color shoes will I need to purchase for my role?
Because you won't know your exact work location until you arrive, we recommend
that you purchase your shoes after your arrival. Your Coordinators of Training
will provide you with the exact shoe specifications for your work location when
you begin your work-location training. Don’t worry; there are several
outlets, discount stores and malls near the Walt Disney World Resort.
When do I get my first paycheck? Paychecks are issued
every Thursday for the previous Sunday-Saturday work week. Therefore, it is
highly likely that you won't get your first check until one-and-a-half weeks
after you arrive. Also, keep in mind that your first paycheck will include only
your first couple of days of work (one to three days), and your second paycheck
may have your first and second week's housing payments deducted from it. Bring
extra cash to carry you over until your third pay period. Your first paid day
of work is your Traditions class.
Will I have the same days off each week? Your time off may
vary depending on your work location and Guest attendance. You may or may not
have the same days off each week.
Can I get additional time off from work? In certain cases,
we are able to approve some time off requests prior to arrival. Please contact
your recruiter, and advise them of your request. After you arrive, time off
requests need to be submitted to your work location leaders accordingly.
What type of shifts should I expect to be scheduled?
Disney CareerStartProgram participants should expect to work an average of five
days a week and typically have two days off per week. Days, hours and time off
vary by work location.
What is meant by "Full Availability"? Every Disney
CareerStart participant must have full work availability, which consists of
being able to work any day of the week including weekends, holidays and
overtime. The range of hours participants can be scheduled varies between peak
and non-peak periods, meaning participants could work shifts that are early
mornings or even after midnight. Peak season is typically during a holiday week
or weekend end or during program arrivals in January, May and August. There are
no Disney Education courses being held during peak season, so students may be
scheduled to work more than 50 hours per week, if necessary. If students are
participating in one of the Disney Education courses, or have registered a
distance learning course with our Education office, will be scheduled to work
30 to 45 hours per week during non-peak periods. If not, participants will be
scheduled 30 to 50 hours per week during non-peak periods.
Can I network with Walt Disney World professionals
during my program? Yes. Networking opportunities are available in all
areas; but it's up to you to take advantage of the many networking
opportunities available. The earlier you start seeking networking
opportunities, the more opportunities you'll find. A great place to start is
the Disney Learning Centers located throughout property. The centers host
"Conversations With...," "Career Insights" and "Spotlight On..." sessions with
a variety of Disney leaders each month. |
