Food Safety

Disney Parks and Resorts' approach to food safety is recognized as world-class throughout the industry5. Food suppliers must adhere to proper food safety practices, comply with regulatory requirements and, depending on the type of food product, submit to supplier site testing and microbiological testing of food samples.

Our parks and resorts dining locations are subjected to detailed processes that include�surprise testing�and regulatory reviews. In addition, our food-service cast and crew members participate in formal training that includes topics ranging from proper food handling, storage and preparation to personal hygiene requirements and sanitation practices. Electronic newsletters and other communications tools update Cast on food safety issues.

Innovative Food Safety Icons
Partnerships and collaboration can advance innovative approaches to food safety. Disney Parks and Resorts and nine other food protection association members created 11 colorful icons that depict important food safety concepts such as sanitation and food temperature regulations. These easily recognizable, nonverbal food safety icons help communicate critical food safety tasks to a global food-service community and our Cast Members, who speak many languages. The icons are quickly gaining popularity worldwide and are used in training materials, as workstation reminders, on recipe cards and in food packaging. The food safety icons can be downloaded from the International Association for Food Protection website.

Technological Food Safety Breakthroughs
At hundreds of food and beverage locations throughout our U.S. resorts, our food and beverage operators conduct a �hazard analysis of critical control points" program. This program, based on requirements taken directly from regulatory food codes, confirms on a daily basis that our food is stored and prepared at the correct temperatures. For example, during the day, food temperatures – including cooking, cooling, reheating, refrigeration and hot holding temperatures – are verified.

5 For example, Hong Kong Disneyland's Food and Beverage team won a record 26 awards at the Catering Industry Safety Award Scheme 2008/2009 and the Walt Disney World Resort Safety and Health Department received the prestigious Black Pearl Award in 2001 for corporate excellence in food safety by the International Association for Food Protection (IAFP).