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HEARING DISABILITIES

Assistive Listening Devices Assistive Listening Symbol

Assistive Listening Systems use a lightweight wireless device that receives an infrared signal (an invisible beam of light) from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss.

Disneyland Park: This system is in operation at the following Park locations. To use the system, obtain a receiver at City Hall on Main Street, U.S.A. A $20 refundable* deposit is required.

  • Country Bear Playhouse
  • Enchanted Tiki Room
  • Fantasyland Theatre
  • Golden Horseshoe Stage
  • "Honey, I Shrunk the Audience"
  • Innoventions
  • Rocket Rods
  • The Walt Disney Story, featuring �Great Moments with Mr. Lincoln�

* Refundable only when receiver is returned to City Hall on the same day.


Disneyland Hotel: Advance notice is required by calling Engineering Dispatch at (714) 956-6460.

  • Meeting rooms


Written Aids*

Guest assistance packets containing attraction dialogue and narration, flashlight, pencil, and paper are available for many attractions and shows. Please inquire about availability before experiencing an attraction or show. To obtain a complete listing of attractions offering written aids, please visit Information Centers at City Hall or Central Plaza.

* Because of the proprietary nature of these materials, we ask that written aids be returned to a Cast Member at the conclusion of the attraction/show experience.


Telephones

All Disneyland Resort phones can be amplified by pushing the �#� key or by using a separate volume button found on the phone.

Pay phones equipped with a text typewriter (TTY) are available at the locations listed below.

Disneyland Park :

  • Main Entrance - Next to Disneyland Kennel Club
  • Tomorrowland - Near Space Mountain exit area

Resort Hotels: Available for Guest rooms upon request.


Sign Language Interpretation

If requested at least one week in advance, Disneyland can provide American Sign Language interpretation at live Theme Park shows.

Additionally, American Sign Language interpretation will be provided, if requested, for special programs where communication is integral to the experience.

Guests who request this complimentary service will be contacted before their visit, and a specified show schedule will be confirmed.

To request this service, or to obtain further information, please contact Guest Relations at (714) 781-4560. For TTY assistance please call (714) 781-4569.

* Please note that not all shows and attractions operate daily. All locations cannot be interpreted in a single day.

Reflective Captioning Reflective Captioning Symbol

Reflective captioning is available at several Disneyland theater-type attractions. This innovative technology uses a light-emitting diode (LED) display to project captions onto an acrylic panel positioned in front of the user.

Disneyland Park: This system is in operation at the following Park locations. To use the system, please contact a Cast Member at the location.

  • Country Bear Playhouse
  • "Honey, I Shrunk the Audience"
  • The Walt Disney Story, featuring �Great Moments with Mr. Lincoln�


Video Captioning Guest-activated Captioning Symbol

Caption-ready monitors are available in the Preshow area at designated Disneyland attractions. These monitors are designated by a �CC� and can be activated only by remote control.

Disneyland Park: Video captioning is available at the following Park locations. To use this system, obtain an activator at City Hall on Main Street, U.S.A. A $20 refundable* deposit is required.

  • Indiana Jones� Adventure
  • "Honey, I Shrunk the Audience"
  • Innoventions
  • Space Mountain
  • Star Tours

*Refundable only when the receiver is returned to City Hall on the same day.

 

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