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Frequently Asked Questions


Q. Which attractions require me to use the standard queue?

A. All Guests may enter the following attraction queues by utilizing the standard entrance, except where indicated by (*):

Main Street U.S.A
Main Street Vehicles
Walt Disney Story, featuring "Great Moments with Mr. Lincoln"

Adventureland
Jungle Cruise*

New Orleans Square
Haunted Mansion

Critter Country
Country Bear Playhouse

Frontierland
Golden Horseshoe Stage

Fantasyland
Fantasyland Theatre
Matterhorn Bobsleds
Sleeping Beauty Castle

Mickey's Toontown
Jolly Trolley
Meet Mickey
Minnie's House
Roger Rabbit's Car Toon Spin

Tomorrowland
Astro Orbitor
Autopia
Honey, I Shrunk the Audience
Innoventions
Rocket Rods

*Electric Convenience Vehicles (ECVs) cannot be accommodated in the standard queue. Contact a Cast Member for specific boarding instructions.

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Q. Which attractions allow me to stay in my wheelchair or motorized scooter?

A. Guests may remain in their wheelchair or Electric Convenience Vehicle at the following attractions:

Main Street U.S.A
Main Street Cinema
The Walt Disney Story, featuring "Great Moments with Mr. Lincoln"

Adventureland
Enchanted Tiki Room

New Orleans Square
Disneyland Railroad
The Disney Gallery

Critter Country
The Country Bear Playhouse
Teddi Barra's Swingin' Arcade

Frontierland
Fantasmic!
Frontierland Shootin' Exposition
Golden Horseshoe Stage
Mark Twain Riverboat
Rafts to Tom Sawyer Island

Fantasyland
Fantasyland Theatre
it's a small world

Mickey's Toontown
Disneyland Railroad
Mickey's House & Meet Mickey
Minnie's House

Tomorrowland
Disneyland Monorail
Disneyland Railroad
Honey, I Shrunk the Audience
Innoventions
Starcade

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Q. Which attractions require me to transfer from my wheelchair to board?

A. The following attractions require Guests to transfer from a wheelchair to a ride vehicle:

Main Street U.S.A.
Main Street Vehicles

Adventureland
Indiana Jones Adventure
Jungle Cruise**

New Orleans Square
Haunted Mansion
Pirates of the Caribbean**

Critter Country
Davy Crockett's Explorer Canoes**
Splash Mountain

Frontierland
Big Thunder Mountain Railroad

Fantasyland
Alice in Wonderland
Casey Jr. Circus Train
Dumbo the Flying Elephant
King Arthur Carrousel
Mad Tea Party
Matterhorn Bobsleds
Mr. Toad's Wild Ride
Peter Pan's Flight
Pinocchio's Daring Journey
Snow White's Scary Adventures
Storybook Land Canal Boats**

Mickey's Toontown
Gadget's Go Coaster
Jolly Trolley
Roger Rabbit's Car Toon Spin

Tomorrowland
Astro Orbitor
Autopia**
Rocket Rods
Space Mountain**
Star Tours

**Guests must negotiate steps when boarding and disembarking these attractions.

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Q. Which attractions require me to leave my wheelchair and remain ambulatory during the attraction experience?

A. The following attractions can accommodate Guests who are able to leave their wheelchair and remain ambulatory during the attraction experience without assistance, or with the assistance of a companion*.

Main Street U.S.A.
Disneyland Railroad

Adventureland
Tarzan's Treehouse

Frontierland
Sailing Ship Columbia

Fantasyland
Sleeping Beauty Castle

Mickey's Toontown
Chip 'n Dale's Treehouse
Donald's Boat
Goofy's Bounce House

*Cast Members are not permitted to physically assist Guests transferring from their wheelchairs.

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Q. Where do I find information about Sign Language interpretation at the Disneyland Resort?

A. If requested one week in advance, Disneyland can provide American Sign Language interpretation at the following shows and attractions*:

Aladdin & Jasmine Storytale Adventures
Disneyland Presents Animazement - The Musical
Classic Princess Storytelling
Fantasmic!
Jungle Cruise
Mark Twain Riverboat
Storybook Land Canal Boats
Sword in the Stone Ceremony
Sailing Ship Columbia
The Walt Disney Story (Preshow)

Additionally, American Sign Language interpretation will be provided, if requested, for special programs where communication is integral to the experience.

Guests who request this complimentary service will be contacted prior to their visit and a specified show schedule will be confirmed.

To request this service, or to obtain further information, please contact Guest Relations at (714) 781-4560. For TTY assistance, please call (714) 781-4569.

*Please note that not all shows and attractions operate daily. All locations cannot be interpreted in a single day.

Q. What are the height and/or age requirements that I should be aware of before visiting?

A. For your safety, the following requirements apply:

Autopia:
To drive alone: 52-inch minimum height AND 7-year minimum age.
To ride as a passenger: 1 year minimum age.

3-year minimum age:
Gadget's Go Coaster
Matterhorn Bobsleds

40-inch (102 cm) minimum height:
Big Thunder Mountain
Space Mountain
Splash Mountain
Star Tours

46-inch (117 cm) minimum height:
Indiana Jones Adventure
Rocket Rods

52-inch (132 cm) maximum height AND 3 year minimum age:
Goofy's Bounce House

 

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