DisneylandWalt Disney World Guests With DisabilitiesWalt Disney WorldDisneyland
  Home Magic Kingdom Epcot Disney-MGM Studios Animal Kingdom

 

FREQUENTLY ASKED QUESTIONS

Q. Other than the Theme Parks, where else would I be able to find Assistive Listening Systems?

A. Assistive Listening Systems are also available at:

Pleasure Island
The Adventurer's Club
The Comedy Warehouse
West End Stage
The Pleasure Island Jazz Company
The Rock 'N Roll Beach Club

Disney's Wide World of Sports
Baseball Stadium
Milk House

Disney's Fort Wilderness Resort and Campground
Pioneer Hall - "Hoop Dee Doo Revue"

Disney's Polynesian Resort
Luau Cove - Polynesian Luau

Go Back to Top

Q. Where can I find Companion Restrooms?

A. We offer companion-assisted restroom facilities at the following locations:

Magic Kingdom
First Aid
The lower level of Cinderella's Royal Table
Splash Mountain
Mickey's Toontown Fair
Transportation and Ticket Center East Gate

Epcot
First Aid
Near Spaceship Earth
Future World East Block opposite Test Track
Future World West Block opposite The Land
Near Canada
Near Morocco

Disney-MGM Studios
First Aid
Opposite "The Twilight Zone Tower of Terror"
Opposite Star Tours
FANTASMIC!
Rock 'n' Roller Coaster Starring Aerosmith
Next to Soundstage 3 on Mickey Avenue

Disney's Animal Kingdom
First Aid
Safari Village opposite Flame Tree Barbecue
Harambe Village in the Mombasa Marketplace
DinoLand, USA at Chester and Hester's Dinosaur Treasures
Asia near Maharajah Jungle Trek

Disney's Wide World of Sports Complex
Tennis Complex
Milk House-inside First Aid

Blizzard Beach Water Park
Main Locker Area

Typhoon Lagoon Water Park
Main Entrance

Downtown Disney Marketplace
Next to 2R's Reading & Writing
Next to Guest Services

Go Back to Top

Q. Which attractions would I be able to experience while in a full leg cast?

A. The following attractions have additional space on aisle ways or next to the seating areas and should be able to accommodate a full leg cast. Please speak with a Cast Member at each of these locations for additional information.

Magic Kingdom
Walt Disney World Railroad
The Jungle Cruise
Liberty Belle Riverboat
"it's a small world"
Cinderella's Golden Carrousel
The ExtraTERRORestrial Alien Encounter
The Timekeeper
Walt Disney's Carousel of Progress
"The Enchanted Tiki Room Under New Management"
Country Bear Jamboree
The Diamond Horseshoe Revue
The Hall of Presidents
Galaxy Palace Theater

Epcot
Body Wars (Wonders of Life)
Ellen's Energy Adventure (Universe of Energy)
Cranium Command (Wonders of Life)
The Making of Me (Wonders of Life)
El Rio del Tiempo (Mexico)
Wonders of China
The American Adventure
America Gardens Theater
Impressions de France
O Canada!
Honey I Shrunk the Audience (Imagination!)
The Living Seas Living with the Land (The Land)
Food Rocks (The Land)

Disney-MGM Studios
Star Tours
Twilight Zone Tower of Terror
The Hunchback of Notre Dame -- A Musical Adventure
Muppet*Vision 4D
Indiana Jones Epic Stunt Spectacular
Sounds Dangerous
Backlot Tour
Voyage of the Little Mermaid
The Magic of Disney Animation
The Great Movie Ride
Beauty and the Beast, Live on Stage
Fantasmic!

Disney's Animal Kingdom Theme Park
Kilimanjaro Safaris
Pangani Forest Exploration Trail
Wildlife Express to Conservation Station
Conservation Station
It's Tough to be a Bug
Safari Village Trails
Festival of the Lion King
Pocahontas and Her Forest Friends
Maharajah Jungle Trek
Flights of Wonder
Tarzan Rocks!

Go Back to Top

Q. What are the height and/or age requirements that I should be aware of before visiting?

A. Height and age requirements at the Walt Disney World Resort are as follows:

Magic Kingdom Park
Tomorrowland Indy Speedway: at least 52 inches tall to ride alone
The ExtraTERRORestrial Alien Encounter: at least 44 inches tall
Space Mountain: at least 44 inches tall
Splash Mountain: at least 40 inches tall
Big Thunder Mountain Railroad: at least 40 inches tall
The Barnstormer at Goofy's Wiseacre Farm: at least 35 inches tall

Epcot
Body Wars: at least 40 inches tall
Test Track: at least 40 inches tall

Disney-MGM Studios
Rock 'n' Roller Coaster Starring Aerosmith: at least 48 inches tall
Star Tours: at least 40 inches tall
The Twilight Zone Tower of Terror: at least 40 inches tall

Disney's Animal Kingdom
Kali River Rapids: at least 42 inches tall
DINOSAUR: at least 40 inches tall

Blizzard Beach
Tike's Peak: intended for children under 48 inches with adult supervision
T-Bar: intended for children under 48 inches with adult supervision
Summit Plummet: at least 48 inches tall
Slush Gusher: at least 48 inches tall
Downhill Double Dipper: at least 48 inches tall
Chairlift: at least 32 inches tall
Cross Country Creek: intended for children under 48 inches with adult supervision

Typhoon Lagoon
Humunga Kowabunga: at least 48 inches tall
Keelhaul Falls: under 48 inches tall must use enclosed bottom float
Mayday Falls: under 48 inches tall must use enclosed bottom float
Ketchakiddee Creek: must be less than 48 inches tall
Storm Slides: recommended for strong swimmers only
Castaway Creek: adult supervision required
Shark Reef: under age 10 must be accompanied by an adult

River Country
Kiddie Cove: must be less than 48 inches tall
Whoop N' Holler Hollow: recommended for strong swimmers only

DisneyQuest
Buzz Lightyear's AstroBlaster: at least 51 inches tall
Cyber Space Mountain: at least 51 inches tall
Mighty Ducks Pinball Slam: at least 48 inches tall

Go Back to Top

Q: Where do I find information about Sign Language interpretation at the Walt Disney World Resort?

A. If requested, the Walt Disney World Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. However, specific interpreted performances are currently available on a rotating basis as follows:

Disney-MGM Studios -- Sundays, Wednesdays

  • The Magic of Disney Animation
  • "Beauty and the Beast"-Live on Stage
  • Disney-MGM Studios Backlot Tour
  • "Disney's The Hunchback of Notre Dame -- A Musical Adventure"
  • Indiana Jones Epic Stunt Spectacular!
  • Magic Kingdom -- Mondays, Thursdays

  • Jungle Cruise
  • Liberty Belle Riverboat
  • "The Diamond Horseshoe Saloon Revue"
  • Sword in the Stone
  • Epcot -- Tuesdays, Fridays

  • The Living Seas Fish Feeding
  • Living with the Land
  • House of Innoventions
  • "King Arthur and the Holy Grail"
  • Disney's Animal Kingdom -- Saturdays

  • "Pocahontas and Her Forest Friends"
  • "Festival of the Lion King"
  • "Flights of Wonder"
  • "Tarzan Rocks!"
  • Conservation Station Indoor Animal Presentation
  • Conservation Station Animal Encounter
  • Show schedules and availability are subject to change without notice. Guests can request this service by calling Walt Disney World Resort Information at (407) 824-4321 [voice] or (407) 827-5141 [TTY]. Guests will be contacted prior to their visit with an appropriate show schedule (including specific show times). Arrangements can also be requested for other events and shows with a minimum of two weeks notice. There is no cost to our Guests for this service.

    Go Back to Top

    Q. Which attractions allow me to stay in my wheelchair or Electric Convenience Vehicle?

    A. Guests may remain in their wheelchair or Electric Convenience Vehicle at the following attractions:

    Magic Kingdom
    The Enchanted Tiki Room
    Shrunken Ned's Junior Jungle Boats
    Country Bear Jamboree
    "Diamond Horseshoe Saloon Revue"
    Frontierland Shooting Arcade
    Hall of Presidents
    Liberty Belle Riverboat
    Ariel's Grotto
    Fantasyland Character Festival
    Mickey's Country House
    Minnie's Country House
    Donald's Boat
    Toontown Hall of Frame
    The Timekeeper
    Galaxy Palace Theater
    Walt Disney's Carousel of Progress
    Tomorrowland Light & Power Co.

    Epcot
    Cranium Command (Wonders of Life)
    The Making of Me (Wonders of Life)
    AnaComical Players (Wonders of Life)
    Goofy about Health (Wonders of Life)
    Innoventions
    The Living Seas
    The Circle of Life (The Land)
    Food Rocks (The Land)
    Art of Mexico Gallery (Mexico)
    Stave Church Gallery (Norway)
    Wonders of China (China)
    "Dragon: Ruler of Wind and Waves" (China)
    The American Adventure
    The America Gardens Theater (American Adventure)
    Bijutsu-kan Gallery (Japan)
    "Treasure of Morocco" (Morocco)
    "Impressions de France" (France)
    O Canada! (Canada)

    Disney-MGM Studios
    "Honey, I Shrunk the Kids" Movie Set Adventure
    "Disney's Hunchback of Notre Dame -- A Musical Adventure" (Backlot Theater)
    Jim Henson's Muppet*Vision 3D
    Indiana Jones Epic Stunt Spectacular
    The American Film Institute Showcase
    Backstage Pass
    Disney-MGM Studios Backlot Tour
    Voyage of the Little Mermaid
    "Beauty and the Beast" (Theater of the Stars)
    Fantasmic!
    Sounds Dangerous

    Disney's Animal Kingdom
    The Tree of Life Garden
    Safari Village Trails
    It's Tough to Be a Bug
    Character Greeting Trails
    Grandmother Willow's Grove
    The Boneyard
    Cretaceous Trail
    Dinosaur Jubilee
    Lion King Theater
    Pangani Forest Exploration Trail
    Wildlife Express
    Affection Section
    Caravan Stage
    Maharajah Jungle Trek
    Conservation Station
    Theater in the Wild

    Go Back to Top

    Q. Which attractions require me to transfer from my motorized scooter or Electric Convenience Vehicle?

    A. Guests in motorized vehicles must transfer into a wheelchair to experience these attractions:

    Magic Kingdom
    WALT DISNEY WORLD Railroad
    Pirates of the Caribbean**
    "it's a small world"
    The Many Adventures of Winnie the Pooh
    The Barnstormer at Goofy's Wiseacre Farm**
    Buzz Lightyear's Space Ranger Spin
    The ExtraTERRORestrial Alien Encounter
    Space Mountain**

    Epcot
    Ellen's Energy Adventure (Universe of Energy)
    Body Wars (Wonders of Life)**
    Honey, I Shrunk the Audience (Imagination!)
    Living with the Land (The Land)
    Behind the Seeds -- A Special Guided Greenhouse Tour (The Land)
    El Rio Del Tiempo (Mexico)

    Disney-MGM Studios
    The Great Movie Ride
    Star Tours**
    The Magic of Disney Animation
    Rock 'n' Roller Coaster Starring Aerosmith**

    Animal Kingdom
    Kilimanjaro Safaris
    Affection Section

    ** This attraction would also require you to transfer from a wheelchair to the ride vehicle.

    Go Back to Top

    Q. Which attractions require me to transfer from my wheelchair to board?

    A. The following attractions require Guests to transfer from a wheelchair to a ride vehicle:

    Magic Kingdom
    Main Street Vehicles
    Jungle Cruise
    Swiss Family Treehouse -- Walk-through attraction
    Big Thunder Mountain Railroad
    Splash Mountain
    Tom Sawyer Island
    The Haunted Mansion
    Mike Fink Keelboats
    Cinderella's Golden Carrousel
    Dumbo the Flying Elephant
    Mad Tea Party
    Peter Pan's Flight
    Snow White's Scary Adventures
    Astro Orbiter
    Tomorrowland Indy Speedway
    Tomorrowland Transit Authority - Must walk up a steep, moving incline

    Epcot
    Spaceship Earth
    Test Track
    Maelstrom (Norway)

    Disney-MGM Studios
    The Twilight Zone Tower of Terror

    Disney's Animal Kingdom
    Dinosaur
    Kali River Rapids


    Back to Top


    Use of this site signifies your agreement to the terms of use.
    © Disney. All rights reserved.