GENERAL
INFORMATION
Resorts/Special
Reservations
Walt
Disney World� Resorts offer special equipment and facilities for
Guests with disabilities. Features vary depending upon your selected
Resort. For information specific to individual Resorts, please
call Walt Disney World Resort Special Reservations at (407) 939-7807
(voice) or (407) 939-7670 (TTY).
Accommodations
for Guests with disabilities may include the following:
-
Wheelchairs
- Buses
with wheelchair lifts
- Bed
and bathroom rails
- Wider
bath doors
- Roll-in
showers
- Shower
benches
- Hand-held
shower heads
- Accessible
vanities
- Rubber
bed pads
- Lower
beds
- Refrigerators
- Closed-captioned
televisions
- Knock
and phone alerts
- Strobe-light
smoke detectors
- Double
peepholes in doors
- TTYs
- Braille
on phones and elevators
- Portable
commodes
- Lower-level
kitchen appliances and cupboards (where applicable)
Accessible Parking
Designated
parking areas for Guests with disabilities are available throughout
the Walt Disney World Resort. A valid disability parking permit
is required.
Transportation
Many
of the transportation systems at the Walt Disney World Resort
are accessible to Guests with disabilities.
All
bus routes are serviced by buses equipped to accommodate various
types of wheelchairs within the following guidelines: The wheelchair
must fit the wheelchair lift without being forced (some motorized
chairs and Electric Convenience Vehicles are too wide or too long
for the bus lift), and the wheelchair must be securely fastened
in the wheelchair restraints.
Watercraft
access varies depending on the type of watercraft and the existing
water levels and conditions. Please contact a host or hostess
at the watercraft dock for information and assistance.
Guests
may access the Monorail system by proceeding up the entrance ramps,
or using the elevators provided at Epcot®, Disney's Grand
Floridian Resort & Spa, Disney's Polynesian Resort, and Disney's
Contemporary Resort.
Park-Hopping Ticket Values
See
the World and save! Money-saving, multiday passes are the best
way to see the Theme Parks. Stop by Guest Relations and ask about
upgrading your tickets to get the most value during your visit.
Also ask about ticket packages that may include admission to Disney's
Blizzard Beach Water Park, Disney's Typhoon Lagoon Water Park,
Disney's River Country Water Park, and Downtown Disney Pleasure
Island. For the ultimate savings, ask about our Annual Passport.
Access
Most
attractions, restaurants, shops, and shows are accessible to all
our Guests. In some cases, however, Guests may need the assistance
of a member of their party to fully utilize these areas. Also,
at some attractions Guests using wheelchairs may need to transfer
from their wheelchairs onto a ride system. Hosts and hostesses
are not permitted to physically help with that transfer. We therefore
recommend that Guests plan to visit with someone who provide that
help when necessary.
Restrooms
Most
restrooms throughout the Walt Disney World Resort have facilities
designed for access by Guests using wheelchairs.
Drinking Fountains
Guests
can find accessible drinking fountains throughout the Walt Disney
World Resort. Guests may also request cups of water from the nearest
restaurant or refreshment facility.
Package Pick-Up/Shipping
This
service is available at any of the Theme Parks. Purchases may
be picked up as you exit the Park or delivered to your Walt Disney
World Resort. This free service is available from noon until Park
closing. You may also wish to inquire about shipping purchases
directly to your home.
Safety Considerations
We
work hard to offer a comfortable, safe, and enjoyable experience
for everyone. Please assist us by showing common courtesy to fellow
Park Guests. Please be respectful of others. Do not use profanity
or engage in unsafe, illegal, or offensive behavior. Please abide
by all safety warnings and notices. Proper attire -- including
shoes and shirts -- must be worn at all times.
For
your safety while on attractions, please keep your hands, arms,
and legs inside the vehicle at all times. Young children should
be accompanied by an adult.
Please
honor designated viewing areas and crosswalks. Also, for the comfort
of those around you, we request that there be no flash photography,
eating, or drinking in any attraction.
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