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GENERAL INFORMATION Resorts/Special Reservations Walt Disney World� Resorts offer special equipment and facilities for Guests with disabilities. Features vary depending upon your selected Resort. For information specific to individual Resorts, please call Walt Disney World Resort Special Reservations at (407) 939-7807 (voice) or (407) 939-7670 (TTY). Accommodations for Guests with disabilities may include the following:
Designated parking areas for Guests with disabilities are available throughout the Walt Disney World Resort. A valid disability parking permit is required.
Many of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities. All bus routes are serviced by buses equipped to accommodate various types of wheelchairs within the following guidelines: The wheelchair must fit the wheelchair lift without being forced (some motorized chairs and electric convenience vehicles are too wide or too long for the bus lift), and the wheelchair must be securely fastened in the wheelchair restraints. Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a host or hostess at the watercraft dock for information and assistance. Guests may access the Monorail system by proceeding up the entrance ramps or using the elevators provided at Epcot®, Disney's Grand Floridian Resort & Spa, Disney's Polynesian Resort, and Disney's Contemporary Resort.
See the World and save! Money-saving, multiday passes are the best way to see the Theme Parks. Stop by Guest Relations and ask about upgrading your tickets to get the most value during your visit. Also ask about ticket packages that may include admission to Disney's Blizzard Beach Water Park, Disney's Typhoon Lagoon Water Park, Disney's River Country Water Park, and Downtown Disney Pleasure Island. For the ultimate savings, ask about our Annual Passport.
Most attractions, restaurants, shops, and shows are accessible to all our Guests. In some cases, however, Guests may need the assistance of a member of their party to fully utilize these areas. Also, at some attractions Guests using wheelchairs may need to transfer from their wheelchairs onto a ride system. Hosts and hostesses are not permitted to physically help with that transfer. We therefore recommend that Guests plan to visit with someone who can provide that help when necessary.
Most restrooms throughout the Walt Disney World Resort have facilities designed for access by Guests using wheelchairs.
Guests can find accessible drinking fountains throughout the Walt Disney World Resort. Guests may also request cups of water from the nearest restaurant or refreshment facility.
This service is available at any of the Theme Parks. Purchases may be picked up as you exit the Park or delivered to your Walt Disney World Resort. This free service is available from noon until Park closing. You may also wish to inquire about shipping purchases directly to your home.
We work hard to offer a comfortable, safe, and enjoyable experience for everyone. Please assist us by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity or engage in unsafe, illegal, or offensive behavior. Please abide by all safety warnings and notices. Proper attire -- including shoes and shirts -- must be worn at all times. For your safety while on attractions, please keep your hands, arms, and legs inside the vehicle at all times. Young children should be accompanied by an adult. Please honor designated viewing areas and crosswalks. Also, for the comfort of those around you, we request that there be no flash photography, eating, or drinking in any attraction.
Due to Guest demand, viewing spaces cannot be reserved or guaranteed. Parties larger than six will be asked to separate and reunite afterward. Guest Relations can provide information on show times and other special events on the day of each visit.
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