GENERAL
INFORMATION
Resorts/Special
Reservations
Walt
Disney World� Resorts offer special equipment and facilities for
Guests with disabilities. Features vary depending upon your selected
Resort. For information specific to individual Resorts, please call
Walt Disney World Resort Special Reservations at (407) 939-7807
(voice) or (407) 939-7670 (TTY).
Accommodations
for Guests with disabilities may include the following:
- Wheelchairs
- Buses
with wheelchair lifts
- Bed
and bathroom rails
- Wider
bath doors
- Roll-in
showers
- Shower
benches
- Hand-held
shower heads
- Accessible
vanities
- Rubber
bed pads
- Lower
beds
- Refrigerators
- Closed-captioned
televisions
- Knock
and phone alerts
- Strobe-light
smoke detectors
- Double
peepholes in doors
- TTYs
- Braille
on phones and elevators
- Portable
commodes
- Lower-level
kitchen appliances and cupboards (where applicable)
Accessible Parking
Designated
parking areas for Guests with disabilities are available throughout
the Walt Disney World Resort. A valid disability parking permit
is required.
Transportation
Many
of the transportation systems at the Walt Disney World Resort are
accessible to Guests with disabilities.
All bus
routes are serviced by buses equipped to accommodate various types
of wheelchairs within the following guidelines: The wheelchair must
fit the wheelchair lift without being forced (some motorized chairs
and electric convenience vehicles are too wide or too long for the
bus lift), and the wheelchair must be securely fastened in the wheelchair
restraints.
Watercraft
access varies depending on the type of watercraft and the existing
water levels and conditions. Please contact a host or hostess at
the watercraft dock for information and assistance.
Guests
may access the Monorail system by proceeding up the entrance ramps
or using the elevators provided at Epcot®, Disney's Grand Floridian
Resort & Spa, Disney's Polynesian Resort, and Disney's Contemporary
Resort.
Park-Hopping Ticket Values
See the
World and save! Money-saving, multiday passes are the best way to
see the Theme Parks. Stop by Guest Relations and ask about upgrading
your tickets to get the most value during your visit. Also ask about
ticket packages that may include admission to Disney's Blizzard
Beach Water Park, Disney's Typhoon Lagoon Water Park, Disney's River
Country Water Park, and Downtown Disney Pleasure Island. For the
ultimate savings, ask about our Annual Passport.
Access
Most
attractions, restaurants, shops, and shows are accessible to all
our Guests. In some cases, however, Guests may need the assistance
of a member of their party to fully utilize these areas. Also, at
some attractions Guests using wheelchairs may need to transfer from
their wheelchairs onto a ride system. Hosts and hostesses are not
permitted to physically help with that transfer. We therefore recommend
that Guests plan to visit with someone who can provide that help
when necessary.
Restrooms
Most
restrooms throughout the Walt Disney World Resort have facilities
designed for access by Guests using wheelchairs.
Drinking Fountains
Guests
can find accessible drinking fountains throughout the Walt Disney
World Resort. Guests may also request cups of water from the nearest
restaurant or refreshment facility.
Package Pick-Up/Shipping
This
service is available at any of the Theme Parks. Purchases may be
picked up as you exit the Park or delivered to your Walt Disney
World Resort. This free service is available from noon until Park
closing. You may also wish to inquire about shipping purchases directly
to your home.
Safety Considerations
We work
hard to offer a comfortable, safe, and enjoyable experience for
everyone. Please assist us by showing common courtesy to fellow
Park Guests. Please be respectful of others. Do not use profanity
or engage in unsafe, illegal, or offensive behavior. Please abide
by all safety warnings and notices. Proper attire -- including shoes
and shirts -- must be worn at all times.
For your
safety while on attractions, please keep your hands, arms, and legs
inside the vehicle at all times. Young children should be accompanied
by an adult.
Please
honor designated viewing areas and crosswalks. Also, for the comfort
of those around you, we request that there be no flash photography,
eating, or drinking in any attraction.
Show Areas
Due to
Guest demand, viewing spaces cannot be reserved or guaranteed. Parties
larger than six will be asked to separate and reunite afterward.
Guest Relations can provide information on show times and other
special events on the day of each visit.
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