VIEW Drill Down Material VIEW |
Optimal solutions must over time encompass all resort locations. |
1. CRM: Continuously refine CRM implementation and the value proposition around it. |
2. CTI: Drive CTI growth through:
(Assumption: Intenders and international markets as well as off-property offers greater value add / incrementality) |
3.Drive Yield
|
4. Margin: Improve margin by lowering acquisition, transaction, collateral and documentation cost for trade, consumer direct and group markets |
5. Pre-Arrival: Pursue increased revenue and better Guest service through prearrival strategies (LOS & VPG) |
6. 3rd Party: Build and maintain relationships with third party distributors and better understand existing and future business models |