Anonymous:
Technical Info
What are the recommended system requirements?
For PC Users:
Operating System: Microsoft® Windows® 2000 or higher
Processor Speed: Pentium 4 -- 1.4 GHz or higher
Memory: 512MB
Browsers: Internet Explorer 6.0, Firefox 2.0 or greater, Netscape 8 or greater. AOL browsers are not supported.
Connection Speed: 450 Kbps or better
Additional Requirements: Flash 9; Shockwave 10 or greater; Monitor resolution 800x600 pixels or higher (1024x768 or higher recommended).
For Mac Users:
Operating Systems: MAC OS X version 10.1.x or higher
Processor Speed: Power MAC G4 -- 1GHz or better
Memory: 512MB
Browsers: Safari 1.2, Firefox 2.0 or greater, Netscape 8 or greater. Mac IE and AOL browser not supported.
Connection Speed: 450 Kbps or better
Additional Requirements: Flash 9; Shockwave 10; Monitor resolution 800x600 pixels or higher (1024x768 or higher recommended).
Disney Game Kingdom Online has specific requirements if you choose to play a downloadable game. These games requiring download and installation only work on systems with Windows and Internet Explorer.
What are plug-ins and why do I need them?
Plug-ins are programs that provide enhanced web browser capabilities, such as the ability to play the latest games and activities. To fully enjoy Disney Connection, your browser must have the Flash 9 and Shockwave plug-ins installed -- both are widely accepted and easy to install.
NOTE: If you are viewing this Help window from within Disney Connection, then you already have the Flash 9 plug-in properly installed.
How can I ensure smooth video playback?
Video typically uses most of your computer processor's capabilities, so it's best to close other applications that could reduce playback quality...especially important when using older computers or the expanded video player.
Households with multiple computers may experience interrupted video playback if other computers are using the same Internet connection. Occasionally, high Internet traffic during peak hours can also contribute to a reduced video experience.
Will pop-up blocker software create problems accessing the site?
Yes, because Disney Connection uses a pop-up to maximize your browser window. You must create an exception or turn off your pop-up blockers; refer to your software's instructions as each is disabled differently.
NOTE: It's possible to have multiple pop-up blockers enabled without knowing it so check your Web browser, any additional/downloaded toolbars, and your system's personal firewall (security software).
When prompted to enter an exception, enter register.go.com as the safe Web address to allow Disney Connection and related links to work properly.
Can I access Disney Connection with AOL?
Unfortunately, Disney Connection will not operate properly with AOL's browser and must be launched with Internet Explorer or another standard web browser.
Can I access Disney Connection from any computer?
If you typically sign in to your Internet provider's Web site for Disney Connection access, you can use any computer with a broadband connection -- assuming you continue to sign in to your provider's site.
If you don't usually sign in to your provider's site, you'll need to use the computer with your dedicated high-speed connection.
What is Disney's Privacy Policy?
Click here to view Disney's Privacy Policy for details on the protection of your personal information.
General Info
What is Disney Connection?
Disney Connection is an online kids' entertainment destination for customers of specific high-speed Internet service providers included at no additional charge.
Our premium selection of children's content is updated weekly and includes games, activities, videos, collections, special events, and more -- for everyone in the family!
Creating a Member account is quick and easy. With it, you can...
- Customize pages with fun Disney-themed backgrounds
- Save favorite activities, games, videos, and collections to your personal playlist
- Access Disney Game Kingdom Online at no additional cost
- Enjoy a special trial of Disney's Toontown Online
Can anyone access Disney Connection?
No. Disney Connection is available to customers of select high-speed Internet service providers and can only be accessed through these providers.
Who is the Disney Connection audience?
Disney Connection provides appropriate content for kids of all ages, with special areas for each age group.
How often is Disney Connection updated?
New games and videos are added weekly within each of the site's distinctive areas. Come back each week to see what's new!
Why should I sign in?
Sign-in provides the ability to personalize your experience with themes and playlists of all your favorites, post scores on the scoreboard, and compete in multiplayer games.
What do I get once I've created my Member Account?
By creating your Member Account and signing in, you'll have the ability to...
- Save a playlist of your favorite games, activities, TV shows, and videos for easy access
- Post your game scores on public scoreboards to check your ranking
- Customize pages with fun Disney-themed backgrounds
- Redeem virtual coins for digital prizes
- Access Disney Game Kingdom Online at no additional cost (Initial setup may require parental involvement)
- Access a special trial of Disney's Toontown Online
Are Member Accounts and sign in free?
Yes! Creating your Member Account and signing in is free, quick, and doesn't require a credit card.
How do I sign in?
Click the "Sign In" button at the top left of any page and sign in or create a new account. When creating a new account, simply fill out the quick registration to get started, then sign in.
How many member accounts can I create?
You can create up to four child accounts plus a parent account. The parent account is required for first time access to Disney Game Kingdom Online, and Disney's Toontown Online. Child accounts can be created at any time by kids or adults.
NOTE: On those occasions when a paid subscription product is linked to Disney Connection, the parent account will also act as the billing account.
Registered:
Technical Info
What are the recommended system requirements?
For PC Users:
Operating System: Microsoft® Windows® 2000 or higher
Processor Speed: Pentium 4 -- 1.4 GHz or higher
Memory: 512MB
Browsers: Internet Explorer 6.0, Firefox 2.0 or greater, Netscape 8 or greater. AOL browsers are not supported.
Connection Speed: 450 Kbps or better
Additional Requirements: Flash 9; Shockwave 10 or greater; Monitor resolution 800x600 pixels or higher (1024x768 or higher recommended).
For Mac Users:
Operating Systems: MAC OS X version 10.1.x or higher
Processor Speed: Power MAC G4 -- 1GHz or better
Memory: 512MB
Browsers: Safari 1.2, Firefox 2.0 or greater, Netscape 8 or greater. Mac IE and AOL browser not supported.
Connection Speed: 450 Kbps or better
Additional Requirements: Flash 9; Shockwave 10; Monitor resolution 800x600 pixels or higher (1024x768 or higher recommended).
Disney Game Kingdom Online has specific requirements if you choose to play a downloadable game. These games requiring download and installation only work on systems with Windows and Internet Explorer.
What are plug-ins and why do I need them?
Plug-ins are programs that provide enhanced web browser capabilities, such as the ability to play the latest games and activities. To fully enjoy Disney Connection, your browser must have the Flash 9 and Shockwave plug-ins installed -- both are widely accepted and easy to install.
NOTE: If you are viewing this Help window from within Disney Connection, then you already have the Flash 9 plug-in properly installed.
How can I ensure smooth video playback?
Video typically uses most of your computer processor's capabilities, so it's best to close other applications that could reduce playback quality...especially important when using older computers or the expanded video player.
Households with multiple computers may experience interrupted video playback if other computers are using the same Internet connection. Occasionally, high Internet traffic during peak hours can also contribute to a reduced video experience.
Will pop-up blocker software create problems accessing the site?
Yes, because Disney Connection uses a pop-up to maximize your browser window. You must create an exception or turn off your pop-up blockers; refer to your software's instructions as each is disabled differently.
NOTE: It's possible to have multiple pop-up blockers enabled without knowing it so check your Web browser, any additional/downloaded toolbars, and your system's personal firewall (security software).
When prompted to enter an exception, enter register.go.com as the safe Web address to allow Disney Connection and related links to work properly.
Can I access Disney Connection with AOL?
Unfortunately, Disney Connection will not operate properly with AOL's browser and must be launched with Internet Explorer or another standard web browser.
Can I access Disney Connection from any computer?
If you typically sign in to your Internet provider's Web site for Disney Connection access, you can use any computer with a broadband connection -- assuming you continue to sign in to your provider's site.
If you don't usually sign in to your provider's site, you'll need to use the computer with your dedicated high-speed connection.
What is Disney's Privacy Policy?
Click here to view Disney's Privacy Policy for details on the protection of your personal information.
General Info
What is Disney Connection?
Disney Connection is an online kids' entertainment destination for customers of specific high-speed Internet service providers included at no additional charge.
Our premium selection of children's content is updated weekly and includes games, activities, videos, collections, special events, and more -- for everyone in the family!
Creating a Member account is quick and easy. With it, you can...
- Customize pages with fun Disney-themed backgrounds
- Save favorite activities, games, videos, and collections to your personal playlist
- Access Disney Game Kingdom Online at no additional cost
- Enjoy a special trial of Disney's Toontown Online
Can anyone access Disney Connection?
No. Disney Connection is available to customers of select high-speed Internet service providers and can only be accessed through these providers.
Who is the Disney Connection audience?
Disney Connection provides appropriate content for kids of all ages, with special areas for each age group.
How often is Disney Connection updated?
New games and videos are added weekly within each of the site's distinctive areas. Come back each week to see what's new!
Why should I sign in?
Sign-in provides the ability to personalize your experience with themes and playlists of all your favorites, post scores on the scoreboard, and compete in multiplayer games.
What do I get once I've created my Member Account?
By creating your Member Account and signing in, you'll have the ability to...
- Save a playlist of your favorite games, activities, TV shows, and videos for easy access
- Post your game scores on public scoreboards to check your ranking
- Customize pages with fun Disney-themed backgrounds
- Redeem virtual coins for digital prizes
- Access Disney Game Kingdom Online at no additional cost (Initial setup may require parental involvement)
- Access a special trial of Disney's Toontown Online
Are Member Accounts and sign in free?
Yes! Creating your Member Account and signing in is free, quick, and doesn't require a credit card.
How do I sign in?
Click the "Sign In" button at the top left of any page and sign in or create a new account. When creating a new account, simply fill out the quick registration to get started, then sign in.
How many member accounts can I create?
You can create up to four child accounts plus a parent account. The parent account is required for first time access to Disney Game Kingdom Online, and Disney's Toontown Online. Child accounts can be created at any time by kids or adults.
NOTE: On those occasions when a paid subscription product is linked to Disney Connection, the parent account will also act as the billing account.