You are receiving this e-mail because your child has registered for Pirates of the Caribbean Online. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Trouble Getting into the Game? Hello! We noticed that you created a Pirates Online account, but haven't played the game yet. If you are experiencing any technical problems that are preventing you from getting into the game, we'd like to help. You might first try to log in again using your ACCOUNT ID listed below: Your Account ID: <% tokens["user_name"] %> Forgot your Password? Click here https://register.go.com/global/pirates/recoverPassword Log In Now http://apps.pirates.go.com/pirates/v3/welcome Click here to download the game launcher for PC http://download.piratesonline.com/english/currentVersion/PotC-setup.exe Click here to download the game launcher for Mac http://download.piratesonline.com/english/currentVersion/PotC-setup.dmg Still unable to get into the game? Please contact us using the options below. We'll be happy to assist you. For assistance with technical problems: Live Chat Support: Talk to a live Technical Support Representative Monday through Friday 10 AM to 7 PM (Pacific Time) and Saturday and Sunday, 6 AM to 7 PM (Pacific Time). Technical Support. Click here http://apps.pirates.go.com/pirates/v3/#/help/live_chat.html Email Support: You can e-mail us 24 hours a day at: memberservices@piratesonline.com Submit a Bug: Have you stumbled across a unique software or hardware configuration that is causing a bug? If so, please submit a bug report so we can resolve this for you and other Guests who may be experiencing the same problem. Bug reports. Click here http://apps.pirates.go.com/pirates/v3/#/help/feedback.html For assistance with your account (login) and/or billing issues: Phone Support: If you are having problems with login or billing, phone us at (877) 427-7744, Monday through Friday 9 AM to 10 PM (Eastern Time) and Saturday and Sunday, noon to 4 PM (Eastern Time). We hope to see you in the game soon! The Crew @ Pirates of the Caribbean Online - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (C) Disney. All Rights Reserved. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -