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Hello! We noticed that you created a Pirates Online account, but haven't played the game yet. If you are experiencing any technical problems that are preventing you from getting into the game, we'd like to help.
You might first try to log in again using your ACCOUNT ID listed below:
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Your Account ID: <% tokens['accountName'] %>
Forgot your Password? Click here
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Click here to download the game launcher for PC
Click here to download the game launcher for Mac
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Still unable to get into the game? Please contact us using the options below. We'll be happy to assist you.
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For assistance with technical problems:
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Live Chat Support: Talk to a live Technical Support Representative Monday through Friday 10 AM to 7 PM (Pacific Time) and Saturday and Sunday, 6 AM to 7 PM (Pacific Time). |
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Email Support: You can e-mail us 24 hours a day at: [email protected]. |
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Submit a Bug: Have you stumbled across a unique software or hardware configuration that is causing a bug? If so, please submit a bug report so we can resolve this for you and other Guests who may be experiencing the same problem. |
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For assistance with your account (login) and/or billing issues:
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Phone Support: If you are having problems with log-in or billing, phone us at (877) 427-7744, Monday through Friday 9 AM to 10 PM (Eastern Time) and Saturday and Sunday, noon to 4 PM (Eastern Time). |
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We hope to see you in the game soon!
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