Dear <% tokens['customValue1'] %>

We are writing to you in response to an e-mail we mistakenly sent to 
you on Friday, March 28. As you are probably aware, we've been 
experiencing some technical issues when trying to bill accounts that
were set up using PayPal, and, as a result, your account was 
unintentionally charged while trying to fix this problem. 

We sincerely apologize for this error and any confusion it may have 
caused. We have refunded the incorrect charges and have also added
30 days of complimentary Unlimited Access, starting today, to your 
account.

You should not receive any additional charges from us in the future, 
unless you re-subscribe.

If you have any further questions, you can e-mail us 24 hours a day 
at: memberservices@piratesonline.com or call us at (877) 427-7744, 
Monday through Friday 9 AM to 10 PM (Eastern Time) and Saturday and
Sunday, noon to 4 PM (Eastern Time).

Again, we are really sorry and appreciate your understanding.

Thank you,

Pirates of the Caribbean Online Member Services

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For more information about Pirates of the Caribbean Online, visit:
PiratesOnline.com.

http://disney.go.com/pirates/online/index.html

This e-mail was sent to <% tokens["email_address"] %>
Please do not reply to this e-mail as this address is not monitored.

(c) Disney. All rights reserved.

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