Many errors are caused by simple typing mistakes. Or the link may be outdated -- the page you're
asking for may have been removed from this site. You may be wondering what these error messages
mean. There are six basic error messages:
Oops
This error is caused by either a mistake in the link or a problem with the computer program that
generates the page. Try reloading or refreshing the page.
The browser can't find the page you're asking for. The problem may be caused by a typing error.
If you typed in the URL or location yourself, please make sure you didn't miss any letters, numbers,
or punctuation marks. Make sure the letters are correctly capitalized.
The server is the computer where Disney.com is stored. If you get a "server error" message, you can
rest assured that we're aware of the problem and are working on it. The problem is usually fixed in
a matter of minutes.
DNS is the Domain Name System. The address you see in your browser's Location window (for example,
http://www.Disney.Go.com) is called a URL, or Uniform Resource Locator, and translates to the
particular numerical address, or I.P. (Internet Protocol) address, of an Internet page. The DNS
matches Internet addresses with I.P. addresses. If the DNS can't match the words with numbers, it
gives you a DNS error message. This message indicates a problem -- either with Disney.com or with
your Internet service provider. Check your spelling, then press your Enter or Return key to try
again to reach the URL.
This error is caused by either a mistake in the link or a problem with the computer program that
generates the page. Try reloading or refreshing the page.
A timeout occurs when your browser is waiting for a page to be sent from a server and the server
has not responded in a specified amount of time. This may occur when the site is very busy or your
service provider is having problems. It can also be caused by your modem becoming disconnected.
Check to see if your modem is connected. If the problem persists, contact your service provider.
Not found
Server error
No DNS entry
Document contains no data
Timeout