Q: What kind of computer is needed to play Zoo Vet?

A: Zoo Vet requires an IBM PC or 100% compatible computer. You will also need: Windows 98/98SE/ME/2000/XP, Pentium II 400 Mhz, 128 MB RAM.

Q: How do I play Zoo Vet?

A: Zoo Vet introduces you to life at the zoo and gives you the ability to care for a diverse group of animals while interacting with entertaining characters. Travel around the zoo performing examinations on cuddly otters and dangerous lions. Gather vital facts about each animal by talking with the zookeepers and team up with vet techs to investigate the animals’ ailments using a variety of medical tools.

• Click on the map on your desk to see the animals that need care.
• Click on any blinking animal icon to see the details of the animal’s case.
• Click on the “treat” button to go to the animal’s habitat. Once you arrive in the animal’s habitat, listen to the zookeeper's explanation of the animal’s symptoms.
• Click on the “talk” button and a list of questions will appear.
• Click on three relevant questions to the animal’s condition. Listen to the zookeeper’s answers.
• To examine the animal, click on one of the examination tools.
• Read the information in the notes section for further detailed information.
• To treat the animal, click on one of the treatment tools. If you are ever unsure of your next step, click on the “hint” button.
• Once you have diagnosed and treated the animal, click on the “sign out” button to leave the habitat.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Zoo Vet?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Zoo Vet" and click "Remove" to perform the uninstall.