Q: What kind of computer is needed to play Word Cross?

A: Word Cross requires an IBM PC or 100% compatible computer. You will also need: Windows 98/ME/2000/XP, Pentium III 800 CPU with 128 MB RAM, 80 MB free hard disk space, 8-bit graphics card with minimum 800 x 600 resolution.

Q: How do I play Word Cross?

A: Cross letters over words to complete the Word Cross. This hot new word puzzler pits you against the board. See if you can solve the Word Cross or guess the secret phrase for a free pass to the next level.

• Click on a game mode.
• Click on a word to pick it up.
• Click on the board to place the word.
• Click anywhere on the word box to see words that fit.
• Right-click or hit the space bar to orient the word.
• Click on the "Guess Phrase" button to guess the phrase.
• Type in the phrase and click the "Submit" button.
• A correct phrase wins the level.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Word Cross?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Word Cross" and click "Remove" to perform the uninstall.