Q: What kind of computer is needed to play Puzzle Express?

A: Puzzle Express requires an IBM PC or 100% compatible computer. You will also need: Windows 98/ME/2000/XP, 500 MHz CPU, 64 Mb RAM, Direct X 6.0 or later, 80 MB free hard disk space.

Q: How do I play Puzzle Express?

A: Teach tricks to your new puppy for hours and hours of entertainment. But don’t forget – he still gets hungry and is always looking to be loved!

• Pick up pieces from the conveyor belt by left-clicking on them.
• Rotate the selected piece into the desired position by right-clicking.
• Place pieces in the train car by left-clicking over an empty area.
• “Singles” are special game pieces located on their own conveyor belt in the lower left corner.
• Use singles to fill empty spaces where regular pieces won’t fit. Singles are limited but more can be earned by scoring points.
• If you can’t place a piece, you can drop it in the “cargo return” but a penalty may be applied.

Scenic Mode
Relax in Scenic Mode as you fill trains at your own pace while traveling to a variety of picturesque cities across the country.

Express Mode
Play Express Mode to tackle complex game pieces and exciting Bonus Rounds as you race against the clock to fill trains.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Puzzle Express?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Puzzle Express" and click "Remove" to perform the uninstall.