Q: What kind of computer is needed to play Jewel Thief?

A: Jewel Thief requires an IBM PC or 100% compatible computer. You will also need: Windows XP, Pentium III 800MHz, 256MB RAM, 3D Video Card 32MB, DirectX 9.0 or later.

Q: How do I play Jewel Thief?

A: Help Tiffany with her day job of making and refining jewelry pieces and her night work of “liberating” necessary jewels and treasures for her Agency missions. Create a NEW PROFILE (or select PLAY) from the MAIN MENU to begin playing! Use your mouse to click and drag rows of gems to make matches of 3 or more! Only matches in straight lines are valid!

Story Mode
Help Tiffany progress through the challenge of leading a double life. Challenges include special assignments from The Agency, refining jewels, and "liberating" jewelry from high-security facilities. Story Mode features both Jeweler and Thief gameplay.

Thief Gameplay
Watch out for the Laser Scanner. You must earn at least 200 points on each pass or the system goes into ALERT status. If you activate the alarms, you will need to score at least 400 points on the next laser pass to return to green alert. If you fail at this mission, the security system will detect an intruder. Your only chance is to make a five gem match before the next pass of the Laser.

Jeweler Gameplay
When you are ready, click the SUBMIT button. All the matches will pop at the same time! You can submit as many times as you want, but keep an eye on your move counter. Each piece requires specific Gem Matches to complete. You only have so many moves to finish each level -- so plan carefully!

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Jewel Thief?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Jewel Thief" and click "Remove" to perform the uninstall.