Q: What kind of computer is needed to play Crystal Maze?

A: Crystal Maze requires an IBM PC or 100% compatible computer. You will also need: Windows 98/98SE/2000/XP, Pentium II 500 MHz, 128MB RAM, 3-D Video Card 16MB VRAM, DirectX 7.0, 80 MB Available Disk Space.

Q: How do I play Crystal Maze?

A: Your goal is to collect all of the DREAM CRYSTALS in the level to clear the maze. That's it! But along the way, you will have to deal with the various Minions and the Reaper himself. Watch how the Minions move, and you will be able to spot patterns on some. If you take too long in a level, the Reaper will appear and start to chase you down. The Reaper is a relentless enemy and cannot be stopped by anything -- or so they say.

There will be bonus levels after every 5 main levels to help you gain points for extra lives.

• Use the arrow keys to move Lily.
• Collect all gems to advance.
• Power-ups improve gameplay.
• Avoid enemies.
• Beware the unbeatable reaper.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Crystal Maze?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Crystal Maze" and click "Remove" to perform the uninstall.