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If you are a PC user and are still having some difficulty installing Flash 10, don't give up! It could be that you already have a previous version of Flash installed on your computer and that could be causing a conflict. Below are some steps that can help you do a complete uninstall of all previous versions of Flash. Once you have completed these steps, you should be able to install the latest version.
PLEASE NOTE: Only follow these instructions if you have a PC and you have already verified that your computer meets the minimum requirements set by Adobe and required for Flash 10.
Uninstall steps:
Download the uninstall_flash_player.exe executable. Click on the appropriate link and choose "Save."
Close all browsers or programs that might use the flash player.
Double-click on "My Computer"
Move the uninstall_flash_player.exe executable to the "C:\" directory.
Click the windows "Start" button
Click "Run"
Open a command window by Typing "cmd" in the text field next to "Open":
In the command window, type "cd \"
After the "cd:\>" -- type "uninstall_flash_player.exe /clean"
This will completely remove flash from your computer.
Reinstall flash by going to "http://get.adobe.com/flashplayer/," download the player and install.
Concerned about installing your Flash Player 10? Please contact us.
If you are a PC user and are still having some difficulty installing Flash 10, don't give up! It could be that you already have a previous version of Flash installed on your computer and that could be causing a conflict. Below are some steps that can help you do a complete uninstall of all previous versions of Flash. Once you have completed these steps, you should be able to install the latest version.
PLEASE NOTE: Only follow these instructions if you have a PC and you have already verified that your computer meets the minimum requirements set by Adobe and required for Flash 10.
Uninstall steps:
Concerned about installing your Flash Player 10? Please contact us.
