Never Council News

Technical Questions

Several Fairies e-mailed the Never Council because they were having trouble meeting up with their Fairy friends in the game. This may be because they are playing in different realms, the different servers that make up the game. Any Fairy can switch to another realm to meet up with friends, for example. To change realms, open your Leaf Journal to the Realm Chooser and click on the one you want to automatically fly there. Each realm has a special name - my personal favorite is Cozy Clover. I?ll be there on Saturday for this week's Fairy Gathering (from 12-2 PM PST.) Fly by and say "hi" if you?re in the neighborhood (oops, I mean realm!)

Fly Safely!
Flitter Shimmerwing, Never Council
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System Requirements:

You can play Pixie Hollow on either a PC or a MAC computer. If you have a PC, this is what you will need:

  • Windows 2000, XP, Vista
  • the program Adobe Flash 9.0
  • a P4 1.5 GHz or faster processor
  • 256 MB RAM
  • a broadband Internet connection


If you have a MAC, this is what you will need on your computer:
  • OS 10.4.6 (Tiger)
  • the program Adobe Flash 9.0
  • any Intel processor
  • 256 MB RAM
  • 150 MB free disk space
  • a broadband Internet connection

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Contacting the Council

If you think you?ve found a problem with the game, please check our FAQs and Known Issues sections before reporting your problem. Another Fairy may have already reported that same problem, which means our team is already at work fixing it!


If you do need to contact the Council, please use the links below:


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PAGE 2 Technical Support

PAGE 2 Account Support
PAGE 2 Parental Controls

Report a Bug: report a crash, technica support problem, or gameplay related issues

E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

E-mail form: for account problems

Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

Phone: 866-555-1234

PAGE 3 Technical Support

PAGE 3 Account Support
PAGE 3 Parental Controls

Report a Bug: report a crash, technica support problem, or gameplay related issues

E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

E-mail form: for account problems

Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

Phone: 866-555-1234

PAGE 4 Technical Support

PAGE 4 Account Support
PAGE 4 Parental Controls

Report a Bug: report a crash, technica support problem, or gameplay related issues

E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

E-mail form: for account problems

Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

Phone: 866-555-1234

PAGE 5 Technical Support

PAGE 5 Account Support
PAGE 5 Parental Controls

Report a Bug: report a crash, technica support problem, or gameplay related issues

E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
Report a Bug: report a crash, technica support problem, or gameplay related issues
E-mail form: for account problems or other customer service issues
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

E-mail form: for account problems

Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234
E-mail form: for account problems
Live Chat: Chat with Disney Fairies Online live support
Phone: 977-555-1234

Phone: 866-555-1234