Technical Support

The Never Council is ready to help with any technical questions you may have about our game!

Other Fairies might have the same question as you - to see if the question you have has already been answered, be sure to check the section called FAQs.

Contacting the Council

If you think you?ve found a problem with the game, please check our FAQs and Known Issues sections before reporting your problem. Another Fairy may have already reported that same problem, which means our team is already at work fixing it!


If you do need to contact the Council, please use the links below:


System Requirements:

You can play Pixie Hollow on either a PC or a MAC computer. If you have a PC, this is what you will need:

  • Windows 2000, XP, Vista
  • Adobe Flash 9.0
  • P3 800 Mhz or faster processor
  • 256 MB RAM
  • 350 KB or faster Internet connection


If you have a MAC, this is what you will need on your computer:
  • OS 10.4.6 (Tiger)
  • Adobe Flash v9.0
  • PowerPC G4
  • 256 MB RAM
  • 350 KB or faster Internet connection

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