Account Support

The Never Council is here to help!

FAQs

Here is where you can find answers to your fellow Fairies? most Frequently Asked Questions. It?s a good idea to visit this page before alerting us to any concern you might have.

Parental Controls

Pixie Hollow has a variety of keep-safe community settings for your child's Fairy, including various chat options. Find out how to use them here.

Report Bad Behavior

Now and then a Fairy might try to disturb other Fairies. Report any non-Fairy-friendly behavior in the game here.

Game and Chat Policies

Review the Pixie Hollow Code of Conduct and the various chat options available in Pixie Hollow.

Contact Us

Contact us for help with any account problems or customer service issues you may have.

  • E-mail Form: Contact us by email about your account.
  • Live Chat: Go here if you need to log in for technical help right away.
  • Call Us: 877-787-4943

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