Help
Contact the Never Council
The form below is intended for feedback, account problems, reporting misbehaving Fairies or other Customer Service issues. To contact us, please select a category from the drop down menu below and fill out the rest of the form. Click the Submit button to send off your note!
Terms and ConditionsIt is the long-standing policy of The Walt Disney Company not to accept unsolicited submissions of creative material. This is to avoid any misunderstandings if your ideas are similar to those we have developed independently. We must therefore request that you do not send to us any original creative materials such as screenplays, stories, song lyrics, limericks, Fairy poetry, gameplay ideas, etc.
Any communication or material that you transmit to the Site by electronic mail or otherwise will be treated as non-confidential and non-proprietary. Anything you transmit or post may be used by The Walt Disney Company or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting.
Furthermore, The Walt Disney Company is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information. The Terms of Use contain important provisions governing your and our rights including, among other things, acceptable conduct on the Walt Disney Internet Group family of sites (including Disney.com, and other Internet sites affiliated with The Walt Disney Company), intellectual property rights (including our right to use information, content and materials you submit to us), and other rights and remedies available to you and us.