Q: How do I uninstall Tropix?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Tropix" and click "Remove" to perform the uninstall.

Q: What kind of computer is needed to play Tropix?

A: Tropix requires an IBM PC or 100% compatible computer. You will also need:

Windows 98/ME/2000/XP, 500 MHz or faster Processor, 128MB RAM, 3D Accelerated Video Card, Microsoft DirectX 7.0 or better

Q: How do I play Tropix?

A: Escape to your own private getaway of gaming fun! Whether you're a fan of puzzles, adventures, card games, word games, or even Sudoku, there's an island of fun for everyone in Tropix. Between games, the entire family will love watching your pet monkey frolic on the beach.

The main menu gives access to Shop, Play, and Travel. Click on Play to access a wide variety of games -- from Jungle Jump with your pet monkey to Solitaire.

You earn Sand Dollars for playing games. To use your Sand Dollars, click on Shop, and buy items to decorate your island. When decorating, keep an eye on the Food, Fun, and Comfort meters in your main menu. Fill up these meters to chart new games. To get more game charts, just click on Travel to go to more exotic islands that you can customize.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.