Q: What kind of computer is needed to play Sweetopia?

A: Sweetopia requires an IBM PC or 100% compatible computer. You will also need: Windows 98SE/ME/2000/XP, Pentium III® 700 MHz CPU, 128 MB RAM, DirectX® Version: DirectX 7.0 or later, 80 MB free hard drive space, 800x600 resolution, sound card recommended.

Q: How do I play Sweetopia?

A: After a 20-year slumber, the Sweetopia candy factory is having its grand reopening. While creating Sweetopia’s next sweet sensation, a cooking catastrophe occurs – and now this batch of sweets has explosive potential! Help Kate stop the Sherbet Sizzlers and save her candy factory in time for the grand reopening.

After the game loads, you will see a screen allowing you to choose Action, Strategy, or Puzzle Mode. You can also set your Skill Level to Easy, Normal, or Hard on this screen. Choose a game mode and difficulty level to get started!

• Move the cursor to aim the candy launcher.
• Match three of more sweets to pop them.
• Right mouse-click or press the space bar to swap the order of the two launcher sweets.
• Left mouse-click to launch sweets.
• Don’t let the Sherbet Sizzlers touch!
• Look out for the power-ups and pop them!

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Sweetopia?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Sweetopia" and click "Remove" to perform the uninstall.