Q: What kind of computer is needed to play Snail Mail?

A: Snail Mail requires an IBM PC or 100% compatible computer. You will also need: Windows 98/2000/Me/NT/XP, P400 Mhz CPU, Memory 128MB, DirectX 9.0 or later, 3D Video Card, 80 MB free hard disk space.

Q: How do I play Snail Mail?

A: Speedy Delivery! Guide Turbo the Snail through the galaxy collecting and delivering packages. Watch out for slugs, salt, and asteroids!

Turbo races down the track on his own steam. The goal of Snail Mail is to guide Turbo down the track, avoiding hazards, enemies, and pitfalls. Steer Turbo by moving your mouse to the left and right. Click the left mouse button to fire Turbo's weapons.

There are three game modes in Snail Mail: Postal, Time Trial, and Challenge. In Postal mode, collect as many packages as you can along the way. When you reach the end of the course, you'll receive points for each package delivered. Can you collect and deliver them all? It's a race against the clock in Time Trial mode. No packages to collect here. Make it to the end of the course in the shortest possible time. Can you set a new record? Play the way you want in Challenge mode. Set Turbo's speed and course difficulty before you begin. Can you beat the ultimate challenge?

Hints & Tips: Is this your first time playing Snail Mail? Start with the tutorial levels for a brief introduction to the game.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Snail Mail?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Snail Mail" and click "Remove" to perform the uninstall.