Q: What kind of computer is needed to play Puppy Luv: A New Breed?

A: Puppy Luv: A New Breed requires an IBM PC or 100% compatible computer. You will also need: Windows 98/ME/2000/XP, 800 Mhz processor, 128 MB Ram, 3D Video Card, DirectX 8.0, 80 MB free hard drive space.

Q: How do I play Puppy Luv: A New Breed?

A: Teach tricks to your new puppy for hours and hours of entertainment. But don’t forget – he still gets hungry and is always looking to be loved!

To choose your puppy, click on the breed of your choice. Give your puppy a name. Your puppy has a mind of his own and might not want to listen. Always try to keep your puppy stats as full as possible and he’ll always be happy and want to play. When trying to do anything with your puppy, make sure to call him before trying to teach him, brush him, or anything else.

Click on the Care Menu to take care of your puppy. From the Care Menu, you can feed, brush, and wash your puppy as well as give him water or send him to his doghouse or pillow when he needs to rest.

Click on the Go Out Menu to take your puppy out. From the Go Out Menu, you can take your puppy to different parks to play, go for a walk when he has to go to the bathroom, or visit the pet store.You will need to go to the pet store to pick up the items that you need to care of your puppy: food, water, toys, shampoo, brushes, doghouses, pillows, and more.

Click on the Toy Menu to play with your puppy. From the Toy Menu, you can access all the toys that keep your puppy happy.

Click on the Tricks Menu to teach your puppy new tricks. From the Tricks Menu, you can teach your puppy how to sit, lay, roll over, beg, and more. Once your puppy has great skills, you can enter him into puppy competitions.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Puppy Luv: A New Breed?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Puppy Luv: A New Breed" and click "Remove" to perform the uninstall.