Q: What kind of computer is needed to play Pony Luv?

A: Pony Luv requires an IBM PC or 100% compatible computer. You will also need: Windows XP SP1, 600MHz CPU, 128MB RAM, 64Mb MB VRAM (NVidia GE Force III or greater/ ATI Radeon 8500 or greater), Direct X 9.0c, 80 MB Available Disk Space.

Q: How do I play Pony Luv?

A: Everyone wants a horse -- but where do you keep him? Well Pony Luv now lets you have a horse of your very own to be the best friend you’ve ever had!

• Use your mouse to move the arrow around the screen. Use it to click on buttons so you can interact with your pony.
• The main game menu gives you access to the Pet Store, Activities Menu, Change Location Menu, Dress Up Menu, and the Options Menu.
• Your pony has 6 statistics that tell you how it’s feeling. If you keep these bars up, then your pony will stay happy and healthy but if they get low, your pony will become unhappy.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Pony Luv?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Pony Luv" and click "Remove" to perform the uninstall.