Q: What kind of computer is needed to play Pirates of the Caribbean: Call of the Kraken?

A: Pirates of the Caribbean: Call of the Kraken requires an IBM PC or 100% compatible computer.

PC
Windows Me/2000/XP, 1 GHz processor, 256 MB RAM, 400MB hard-drive space, 32 MB Graphics Card with 3D Graphics Acceleration, Direct X 9 or better

Q: How do I play Pirates of the Caribbean: Call of the Kraken?

A: Pirates of the Caribbean: Call of the Kraken lets you play as the monstrous Kraken in the action-filled adventure as you protect the Flying Dutchman by destroying enemy ships with special attacks.

To begin, use your mouse to select the stage on which you'd like to start on the map, and then click the stage to begin the game.

To play, use the mouse to navigate through the ocean. To swim, left-click and hold down the mouse button; the further away you move the mouse, the faster you will swim. Locate enemy ships, treasure chests and underwater caves as dots in your Kraken eye on the lower left of the screen. To destroy an enemy ship, left-click on the ship, then press one of your attack buttons on the bottom of the screen. Target each ship in turn and keep hitting your attack button until the ship is destroyed. Once the ship has sunk, move over the remnants to collect souls. Collecting souls will allow you to unlock and upgrade attacks, plus increase your speed, strength and stamina.

If you get hurt you can regain health by swimming over the spiraling schools of fish found throughout the ocean.

Q: How does the free trial work?

A: Pirates of the Caribbean: Call of the Kraken free trial consists of 60 minutes of gameplay that can be accessed in two different gameplay sessions. When the trial is over you can continue to play by purchasing the game. Once you own the game you can play the full version any time you want right on your desktop - even when you're not online.

Q: How do I get the Pirates of the Caribbean Online secret bonus reward?

A: To earn the Pirates of the Caribbean Online secret bonus reward you must download the full version of Call of the Kraken and have, or sign-up for, a free Pirates of the Caribbean Online account ID at PiratesOnline.com. Once you�ve completed the final level of Call of the Kraken a screen will appear requesting your Pirates Online account ID. After you�ve put in your ID it will give you a secret code that, when typed into the Pirates of the Caribbean Online chat window, will give you a special reward!

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Pirates of the Caribbean: Call of the Kraken?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Call of the Kraken" and click "Remove" to perform the uninstall.