Back
Jig Words

Frequently Asked Questions

Q: What kind of computer is needed to play Jig Words?

A: Jig Words requires an IBM PC or 100% compatible computer. You will also need: Windows 98/ME/2000/XP, 500 MHz CPU or faster, 64MB RAM, 80 MB free hard drive space or DirectX 7.0 later.


Q: How do I play Jig Words?

A: Click on letters to make words and click the “Enter” button to submit them. Valid words will add more pieces to the puzzle photo. When the puzzle is completed, you can advance to the next level. If you’re having trouble finding words, you can press the “Shuffle” button to mix up the letter tiles.

In “Jig Words” mode, all possible words are displayed on the right and your goal is to find as many as you can. You can press the “Hint” button to reveal a letter in each word (however, using the hint button will reduce your level end bonus points).

In “Letter Racing” mode, you’re competing against three other opponents that recently played online. Your goal is to finish five rounds by making words as fast as possible.


Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.


Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.


Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.


Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.


Q: How do I uninstall Jig Words?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Jig Words" and click "Remove" to perform the uninstall.