Q: What kind of computer is needed to play Jigsaw365?

A: Jigsaw365 requires an IBM PC or 100% compatible computer. You will also need: Windows 95/98/ME/2000/NT/XP, 450 MHz CPU, 64 MB RAM, DirectX 7.0 or later, 80 MB free hard disk space.

Q: How do I play Jigsaw365?

A: Find two jigsaw pieces that will connect together. Click on one with your mouse. Drag it to the other piece so that the connecting edges match. Release the mouse button and they will snap together. Repeat until all pieces are connected.

Any time you work on a jigsaw and don’t complete it, your progress on the puzzle is automatically saved. A small icon will appear in the calendar to indicate what portion of the puzzle is complete.

The puzzle’s “Menu” at the upper left is where you may arrange puzzle pieces, show a preview of the picture, change the workspace background color (via “Options”) and change other game settings.

Controls

• Press A to “Arrange” pieces.
• Press E to toggle “Edges Only.”
• Press P to toggle “Preview Image.”
• Press O to open the “Options” Menu.
• Hold down the Space Bar and use the mouse to move and organize groups of unconnected pieces.
• When Rotation is ON: Control + Click with mouse (or Right-Click) rotates pieces clockwise.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Jigsaw365?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Jigsaw365" and click "Remove" to perform the uninstall.