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Jewel Quest

Frequently Asked Questions

Q: What kind of computer is needed to play Jewel Quest?

A: Jewel Quest requires an IBM PC or 100% compatible computer. You will also need: Windows 98/ME/2000/XP, 64MB RAM, DirectX7.0 or later, and 80 MB free hard disk space.


Q: How do I play Jewel Quest?

A: Explore the ancient ruins of Mayan civilization while discovering hidden treasures and priceless artifacts. In this unique new take on the classic-style matching game, you must rearrange valuable relics to turn sand tiles into gold. As you venture deeper into the jungle, you will encounter increasingly difficult puzzles containing secret twists, cursed items, and buried artifacts.

Form matches by lining up 3 or more identical relics horizontally or vertically. Swap 2 adjacent relics by clicking on both squares or by dragging one relic to the adjacent square.

As relics are matched, the board spaces under them turn to gold. Turn all the spaces to gold to complete the board. Matched relics are removed and new relics fall from above to fill the empty spaces.

Hints are automatically given if no play has been made for some time. Watch for two relics that quickly animate to find an available move.


Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.


Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.


Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.


Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.


Q: How do I uninstall Jewel Quest?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Jewel Quest" and click "Remove" to perform the uninstall.