Q: What kind of computer is needed to play Flip Words?

A: Flip Words requires an IBM PC or 100% compatible computer. You will also need: Windows 98/200/XP, 300 MHz CPU, 64MB RAM, DirectX 6 or later, 80 MB free hard drive space.

Q: How do I play Flip Words?

A: Click on the red letters to link them into words. Letters must be touching and words must be at least three letters long. Click the “Submit Word” button (or click the last letter in your word twice) to submit your word.

The first letter of valid words will be used to reveal letters in the hidden phrase. If you reveal enough letters to recognize the phrase, click the “Guess Phrase” button. You must guess the phrase before you run out of turns.

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Flip Words?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Flip Words" and click "Remove" to perform the uninstall.