Q: What kind of computer is needed to play Dropheads?

A: Dropheads requires an IBM PC or 100% compatible computer. You will also need: Windows 2000/XP, Pentium III 200 MHz CPU, 64 MB RAM, DirectX 6.1 or later, 80 MB free hard disk space.

Q: How do I play Dropheads?

A: Dropheads with hilarious animations fall from the top -- clear them before they get too high. The aim of the game is to make connected groups of at least 4 adjacent Dropheads with the same color. The larger the group, the more you score. The uppermost Drophead of a column can be moved to the top of another column. If your last move does not result in a group being removed, additional Dropheads fall from the top of the playing field. Try making groups with the fewest moves. If any of the columns reaches the top of the playing field and prevents additional Dropheads from falling, the game is over.

Removing groups makes the water level rise. If you can make it high enough to reach the small island at the top of the level meter, the level you are playing will be considered complete. You receive a piece of a secret treasure map after every level successfully completed. If all 10 pieces are collected, put them together to find your way to a treasure chest. There are 5 different secret islands awaiting for you!

Q: How does the free trial work?

A: Disney's Game Café free trials consist of 60 minutes of gameplay. When the trial is over, you can continue to play by purchasing the game. Once you own the game, you can play the full version any time you want - right on your desktop - even when you're not online.

Q: What is the refund policy?

A: If you are experiencing a problem, we will make every effort to ensure your product works properly. Your satisfaction is our highest priority. However, if you are not completely satisfied with your purchase, you may request a refund provided that you have uninstalled the product from your computer -- and that the refund is requested within 48 hours of the time of purchase.

To submit a request for a refund, complete our form here.

Q: Are there any updates to the games available?

A: If updates are released, they will be made available for download here.

Q: Where should I get additional help?

A: If you are experiencing problems with your game, you can contact us by completing our form here.

Q: How do I uninstall Dropheads?

A: Go to Start Menu -> Settings -> Control Panel -> Add/Remove Programs. Find "Dropheads" and click "Remove" to perform the uninstall.