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First Name:
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*Phone:
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| Should our customer support team wish to contact you by phone, please provide your phone number. |
E-mail Address:
Your email address and/or phone number will only be used to communicate with you about the problem you're reporting, and will not be used for any other purpose.
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Enter title of the movie you are trying to play
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On the front of the DVD, there is a letter/number along the edge of the disc, usually following the text that
reads "Made in the U.S.A. Disney Enterprises, Inc." (see graphic example). Please enter this letter/number here:
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Select the area of the DVD with which you are experiencing problems
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Please describe the problem you are experiencing
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DVD Player Make
(i.e. Sony, Panasonic, etc.)
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DVD Player Model
(i.e. DVD-RV65, etc.)
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*Television Make
(i.e. Toshiba, Zenith, etc.)
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*Television Model
(i.e. B25A02Z, etc.)
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*Do you have a stereo receiver or other electronic equipment connected between
your DVD player and TV?
Yes
No
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If you are experiencing problems playing your DVD in your computer, please click here.
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*Please select the region of your DVD. Look for a numerical symbol surrounded by a globe on the back of your DVD package. (see example)
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*If you are having technical problems with language settings, please select the language.
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*Do you own a widescreen TV?
Yes
No
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