Cast Member
Walt Disney World
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Guidelines at a Glance

Please review the Guidelines at a Glance for employment, which we refer to as CAST: Compensation, Appearance, Schedule Availability and Transportation. These guidelines will explain some of the policies and procedures Cast Members adhere to as employees of the Walt Disney World® Resort.

Compensation
All full-time, part-time, and seasonal Cast Members at the Walt Disney World Resort are paid on a weekly basis. The pay rate for most entry level positions is $7.55 per hour for full-time, part-time and seasonal. Please note that some areas, such as Quick Service Food and Beverage, Outdoor Foods, Bus Driver, Resort Guest Service and Culinary, offer higher pay rates.


Appearance

The Disney Look is a classic look that is clean, natural, polished and professional and avoids "cutting edge" trends or extreme styles. It is designed with both our costumed and non-costumed Cast Members in mind. Just as an actor or actress would wear a costume themed to the character they are portraying, a Cast Member wears a costume that supports his or her role as well.

Requests for an exception to the Disney Look policy for medical reasons must be presented to the Health Services Department with supporting medical documentation. A copy of the request and medical information will be retained at Health Services. A statement of approved restrictions will be issued at Health Services to be delivered to your manager.

Any requests for an exception to the Disney Look policy for religious beliefs or questions regarding the accommodation of medical restrictions or religious beliefs must be directed to the Cast Image and Appearance office or the Human Resources representative.

The Disney Look – Includes but is not limited to the following requirements:

Male and Female:
Intentional body alteration or modification for the purpose of achieving a visible, physical effect that disfigures, deforms or similarly detracts from a professional image is prohibited. Examples: visible tattoos, brands, body piercing (other than traditional ear piercing for women), earlobe expansion, tongue piercing or splitting, tooth filling and visible, disfiguring skin implants.

Male:
Jewelry - Only one ring on each hand and a watch are permitted.
Hair - Cut above the ears and not touching the collar in the back. Must be one natural color. The style must be blocked and tapered. No bi-level cuts.
Face - Beards are not acceptable and sideburns cannot extend below the ear lobes. Mustaches must be neatly trimmed and cannot extend below the corners of the mouth.

Female:
Jewelry - Only one ring on each hand is permitted, with the exception being a wedding set, and a watch. One earring in each ear is permitted. Earrings may be clip-on or pierced and must be worn on the bottom of the earlobe. Post earrings may not exceed the size of a quarter. Hoop earrings no larger than a dime are also permitted.
Hair - Hair should be neatly combed and arranged in a classic, easy-to-maintain, proportionally balanced style. Extreme styles are not permitted. If the hair color is changed, it must be natural looking, well maintained and appropriate to the skin tone. Subtle highlighting is permitted as long as it creates a uniform look over the whole head. Shaving of the head or any portion of the head or eyebrows is not permitted.
Make-up - Foundation, blush, lipstick, and mascara in natural tones may be worn. Eyeliner and eye shadow are acceptable in neutral colors that are close to the skin tone. Fingernails polish, if worn, should be clear or flesh tone cream enamel. Nail length may not exceed 1/4” from the fingertip.

Schedule Availability
Here at the Walt Disney World Resort, we work while others play. Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

  • For full-time roles: full availability is required, including early mornings, late nights, weekends, and holidays.
  • For part-time roles: full availability to work any shift a minimum of 2-3 days per week is required.
  • For seasonal roles: full availability for a minimum of 6-8 weeks during our peak seasons is required.
  • Some roles also require third-shift availability which will require work during overnight shifts

Transportation
You must have a reliable way to get to and from the Walt Disney World Resort (no matter what time of day or night you are scheduled). Reliable transportation is vital.

I have read, understand and agree to the Guidelines at a Glance, including, without limitation, the following guidelines.