Dear Toontown Member,

Unfortunately, we have been unable to charge your credit card for your subscription to Toontown.  This happens on occasion, often due to Cog interference.    

Please contact your bank or credit card company to rectify the situation or provide us with an alternate credit card.  You can do this online at https://account.toontown.com/webChangeBilling.php, or by phone with Toontown Member Services at (888) 332-1626 between 8 a.m. and 6 p.m. PT Monday through Friday, Saturday between 8 a.m. and 4 p.m. PT, or Sunday between 10 a.m. and 6 p.m. PT.  You can also e-mail us at toontown@disneyonline.com.

Many thanks!

Team Toontown


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