Getting Started link this this should go to link id 1]]> Online Cancellation]]> Log in to Continue]]> Account Error]]> Game Card/Guest Pass Error]]> Multiple Accounts Notification]]> Primary Card Holder Error]]> Cancellation Error]]> Your Membership has been cancelled]]> Membership at a Glance]]> Already Cancelled]]> Exit Continue

You can cancel your Membership by phone or online. You'll receive a confirmation e-mail once your Membership has been successfully cancelled.

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To cancel you membership online, please be sure to login to your account in order to continue.

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To cancel by phone, please call (877) 78-PIXIE to speak to a customer service support representative.

Customer Support Hours:

Monday - Friday 9AM - 10PM, Eastern Time

or

Saturday and Sunday 12PM - 4PM, Eastern Time

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This account does not have a Membership to Pixie Hollow. Please click here to log into another Pixie Hollow account or click below to go back to Pixie Central.

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This account does not have a recurring Membership to Pixie Hollow. Your Game Card/Guest Pass will expire on EXPIRATION at midnight Pacific Time.

After this date, your Membership will end. You can continue playing Pixie Hollow using the same log-in information as before, or you can become a Member to continue enjoying all the fun in Pixie Hollow and the fashions and furnishings you’ve added to your inventory from shopping and personal tailoring.

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This account has multiple accounts linked to it. Please call Customer Support so we can help you select which account you would like to cancel. You can contact Customer Support at (877)78 - PIXIE, Monday - Friday, 9 AM - 10 PM, Eastern Time or Saturday and Sunday, 12 PM - 4 PM, Eastern Time.

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You must be logged in with the Primary or Parent Account that matches the credit card we have on file to cancel this Membership. Please click here to log into another Disney Fairies Pixie Hollow account to continue or click the button below to go back to Pixie Central.

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We are having trouble cancelling your Membership online. Please call us at (877) 78 - PIXIE, Monday - Friday, 9 AM - 10 PM, Eastern Time or Saturday and Sunday, 12 PM - 4 PM, Eastern Time to speak to one of our customer support representatives. We apologize for the inconvenience.

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This confirms your Membership to Disney Fairies Pixie Hollow for ACCOUNTID has been cancelled. An e-mail notification will be sent to you shortly.

Your Membership to Pixie Hollow will remain active until your currently paid time expires on EXPIRATION at midnight, Pacific Time.

After this date, you can continue to play Pixie Hollow but the features associated with Membership will no longer be accessible. We hope you continue to fly into Pixie Hollow for Fairy fun and excitement.

If you'd like to reactivate your Pixie Hollow Membership, please click here.

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Your account cancellation was already received. Please use our contact us form if you have additional questions.

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Please verify the following information:

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Account ID

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Membership Type

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Member Since

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Renewal Date

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Once your Membership is cancelled, you will still have access to all of your Fairies in Pixie Hollow but some of the things you've added to your inventory through shopping and personal crafting may no longer be available.

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The following features will not be accessible once your Membership is cancelled:

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Shopping

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Personal Tailoring

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Game Previews

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  • Shopping for the latest fashions and furnishings in the Fairy Boutiques.
  • The incredible items added to your Fairy wardrobe and inventory from the shops.

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  • Tailoring Fairy fashions and accessories to add to your personal wardrobe.
  • The stylish pieces in your wardrobe created through personal tailoring.

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  • Playing new games in the Hollow before all the other Fairies.

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    For Membership options, please click here.]]>

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    Please help us improve the overall quality of Pixie Hollow by answering the question below:

    Why are you cancelling your Membership to Disney Fairies Pixie Hollow?

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    Additional Comments

    ]]>     Cancel Subscription |Not Enough To Do|Technical Issues|Poor Customer Support|Too Hard|Too Easy|Leaving for Another Game|Other|Too Expensive|Unauthorized Purchase|Chat Policy Issue|Don't Use|Not Enough Features|Didn't Realize Still Had Account

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