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If you need technical help, we're here for you! But before you log in, please take a moment to read our Live Chat Frequently Asked Questions below. Also, please have some pixie patience as it will take a moment for Live Chat team members to respond to your questions.]]>
Q: I'm having a technical problem. Can Pixie Hollow Live Chat help me?]]>
A: Sure, that's what we're here for!]]>
Q: Will Live Chat let me know when a new feature is going to be added to Pixie Hollow?]]>
A: Sorry, that's not exactly what Live Chat is meant for. We're here to give you technical help and a little advice on how to play the game. You can find out about all the latest news in Pixie Hollow by visiting Pixie Central and the Never News.]]>
Q: If I have a billing or payment question, should I use Live Chat?]]>
A: Billing and/or payment questions are handled through Customer Service at (888) 323-1626 between the hours of 8 a.m. and 6 p.m. Monday through Friday and 8 a.m. and 4 p.m. on Saturday, and 10 a.m. and 6 p.m. on Sunday. Please note that all times are Pacific Standard Time.]]>
Additional FAQs (Frequently Asked Questions)]]>
Didn't see your question in the FAQs? Then it's time to log in to Live Chat and get that answer! We're on the job 9:30 AM to 5:30 PM - Pacific Time � every day of the week.]]>